Tech Support

I'm getting a 404 error from the link you provided.

If you receive a 404 error after clicking a link we have provided then you are trying to access the app through a computer or you have your iPad or Tablet set to Desktop Mode.

This link will only work on a iPad, tablet or smartphone in "mobile mode". To verify you are in "mobile mode", please open Safari, click the "Aa" in top left corner, select "mobile mode" and then click the provided link again. If you continue to have problems please email support at the email address below.

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How much will RV Destinations Magazine Cost?

RVD app is free to install. Once installed you have access to purchase any issue. RVD is a quarterly publication and jammed packed with 150-300 pages of useful RV destinations content. You can purchase each issue individually for $8.95 or bundle and save by purchasing a 1 year subscription for $23.99.

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How do I sync purchases between devices?

To sync your subscription purchases between devices you need to open the app on your other device, then tap the Yellow subscribe button (top right), then tap Restore All Purchases. You then need to confirm your login with the same account details that you purchased the subscription with on your other device. This will then sync your purchases. Please note: It is not possible to sync purchases between iOS and Android as they are two separate operating systems with their own payment facilities.

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Can I sync my purcahse between my IOS device and my Android device?

 It is not possible to sync purchases between iOS and Android as they are two separate operating systems with their own payment facilities.

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Does the subscription give me access to back issues?

Subscriptions only give access to the current issue on sale when the subscription was taken out not previous back issues. These will need to be purchased individually. However, all future issues will be automatically downloaded and made available to you as they are released. This also include access to any special subscriber only issues that are released

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How do I cancel my auto renew subscription?

Apple handle the auto renewal subscriptions from within the settings of your iPad or iPhone. To cancel an auto renew subscription go to the settings of your device, then tap ‘iTunes & App Store’. Tap on ‘Apple ID: Your Email Address’ then tap view Apple ID and log into your Apple account. Finally, tap on ‘Manage Subscriptions’. You can cancel the auto renewal subscription from here. Doing so will cancel access to future magazine issues.

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I am getting an extraction error message. What do I do?

An extraction error message generally means the file has corrupted for some reason. To fix this problem delete the issue from your device. Next make sure you are connected to a good WiFi connection and not by cellular data and then download the issue again.

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What if I need further assistance?

If you need further assistance contact us at support@rvdestinationsmagazine.com with a detailed outline of the problems you are experiencing, the device you are using, your device token, the operating system and version number and the version number of the app you are using. To find your device token tap the settings icon in the bottom right of the screen. The device token is the long string of letters and numbers. It can be emailed to support by the link in the pop up window.

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How do I enable push notification for the magazine?

To enable push notifications, first tap the ‘Settings’ app on your iPad and next choose ‘Notification Centre’. Next simply enable alerts and notifications for our magazine.

After doing this close our app by tapping the home button on your iPad. Next double tap your home button and then tap and hold on our magazine before swiping upwards to fully close our app. You can now re-launch our magazine as you wish and we will now be able to send you notifications

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For all other questions or issues please email support@rvdestinationsmagazine.com

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RV Destinations Magazine, where the destination matters!

Library of Congress Publication

ISSN 2692-2851

©2020 by RV DESTINATIONS MAGAZINE

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